Privacy Policy

Last updated: 9 September 2025

Eco Roof Insulation (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect and process the following information:

• Personal details such as your name, phone number, email address, and home address when you request a quote or contact us.

• Photographs of your conservatory if you send them to us for an online quotation.

• Technical data such as your IP address, browser type, and browsing patterns collected automatically through cookies.

2. How We Use Your Information

We use your information to:

• Provide you with instant online quotes and consultations.

• Communicate with you about your enquiry, project, or installation.

• Improve our website, services, and customer experience.

• Meet legal, regulatory, and insurance requirements.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only when:

• It is necessary to complete your project (e.g., installation teams).

• We are required to do so by law or regulation.

• You have given explicit consent.

4. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, or to comply with legal and regulatory obligations.

5. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or restrict our processing of your data.

• Request transfer of your data to another provider.

To exercise these rights, please contact us at:
📧 info@ecoroofinsulation.co.uk

6. Cookies

Our website uses cookies to improve functionality and performance. You can control cookies through your browser settings, but some parts of our website may not function properly without them.

7. Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧 info@ecoroofinsulation.co.uk